It's no secret that small business owners must wear multiple hats. The might do their own bookkeeping, process their own payroll, and sometimes, even sweep their own floors. We understand the need to watch funds carefully when you're just starting out. When it comes to technology, It's not uncommon for a new small business owner to go to the local big box store, purchase computers off the shelf, and hope employees are savvy enough to install updates on their own. But if you've ever worked in an environment like that or have owned a business like that, you know that eventually, an IT issue will come up. It is inevitable.
The most successful small business owners recognize that there are only so many hours in the day. Why spend that time waiting on "some guy who does IT" to call you back or worse, troubleshooting your employee's PC issues personally? You could better spend that time making sales or providing top-notch customer service.
At some point, a small business owner will recognize the cost benefits of outsourcing their IT. At Keytel Systems, our general rule of thumb is that when your small business reaches five or more workstations, the time to outsource your IT has come.