Managed Services

At Keytel Systems, we manage technology services for a wide variety of businesses and non-profit organizations. We have made a commitment not only to eliminate technology-based problems, but also to prevent technology from disrupting your operations in the first place. We know our clients depend on technology solutions to improve productivity and boost sales. When technology does the exact opposite, you need a company that you can depend on to restore your technology solutions to optimal efficiency.

Here is how Keytel Systems Helps clients achieve maximum efficiency with their technology solutions:

• Consistent IT budget through a fixed rate service plan
  Knowing how much you will spend each month for managed services gives your business much more budgeting flexibility to address other types of costly unpredictable events. 
• Prevent costly downtimes
  Our team of IT services professionals take immediate action to fix the problems associated with downtimes, as well as ensure the same issues never develop again.
• Reliable service
  Above all, you can count on Keytel Systems to deliver superior service that extends well beyond technical expertise. We recruit IT services professionals that bring a personal touch to the IT game. We take time to explain how we plan to fix an IT issue, as well as answer every question asked by the professionals responsible for maintaining your IT system.

What is Managed Services?

Managed services means that Keytel Systems will handle all aspects of your IT system for a flat monthly fee, from software licensing, hardware maintenance, technical troubleshooting, ongoing monitoring, training, security, and backups. It's meant to the all-inclusive package that allows businesses to finally take control of their IT so they can focus on running their business.

Remote Maintenance & Network Monitoring

Information technology has a tendency to invoke Murphy’s Law: What can go wrong, will go wrong. The question is not whether your business will experience an IT flaw or a major issue; the question is how do you go about responding to the inevitable IT breakdown?

The answer is working with a company that specializes in remote maintenance and network monitoring. As part of our comprehensive managed services program, we conduct regularly scheduled IT system updates to ensure your IT system runs flawlessly. And since most maintenance happens remotely, there is no disruption to your office, and issues can be resolved more quickly.

Hardware Support

They say death and taxes are the only two certainties in life, but we would like to add a third: Computer hardware breakdowns.

To protect against hardware breakdowns, we offer comprehensive hardware support, including hardware as a service, that repairs any damage caused by both natural and artificial sources. Our team of comprehensive IT support professionals will conduct a detailed analysis of your computer hardware problems, before fixing the malfunctioning components or replacing any parts that have fallen into disrepair.

Software Updates

Software makes business run. New software features are released all the time that can help your business be more productive and efficient. At Keytel Systems, we maintain all the licenses for your software and update them on your machines as appropriate, so you never miss a new feature.

Help Desk

24/7/365 support. Easy and reliable. Enough said.

Proactive, Not Reactive

At Keytel Systems, its our job to help you avoid the hassle of broken technology by taking measures to actively prevent it. No more cycle of break and fix. Just seamlessly running technology all year long. Contact us for a no-obligation managed services consultation today by calling us at (614) 866-7700 or sending us an email.